The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Sanctuary
“The room was beautifully presented, featuring a cozy bed that provided an exceptional night's sleep.” view full review
Luxurious Shower
“The bathroom was a highlight with an amazing shower that had excellent water pressure—perfect for refreshing after a long day.” view full review
Stunning Rooftop Dining
“Breakfast on the roof terrace was a delightful experience, enhanced by the breathtaking views and delicious food.” view full review
Gym Pleasure
“The gym facilities were pleasantly maintained, providing a great space to stay active and unwind.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Lift
Coffee shop
Electric vehicle charging station
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Full body massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Mirror
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Alameda De Mazarredo, 61,
Bilbao,
Spain,
48009,
Basque Country
Map view
street view
Alameda De Mazarredo, 61,
Bilbao,
Spain,
48009,
Basque Country
City landmarks
Muelle Ramon de la Sota n0 1
Maritime Museum
1.5
km
Arriquíbar Plaza
Azkuna Zentroa
1.1
km
Plaza Nueva
Casco Viejo
1.7
km
Square
Plaza Nueva
1.6
km
Cable Car
Funicular de Artxanda
1.2
km
Museum
Reproductions Museum Bilbao
1.9
km
Museum
Basque Ethnographic and Historical Museum
2.0
km
Church
Bilbao Cathedral
1.8
km
Square
Moyua
650 m
Square
Plaza Circular
1.2
km
Market
Mercado de la Ribera
2.0
km
Church
Church of San Vicente de Abando
620 m
Park
Dona Casilda Park
790 m
Bridge
White Bridge
810 m
Church
Church of San Francisco de Asis
1.1
km
Stadium
San Mames Stadium
1.5
km
Avenida de las Universidades 24
University of Deusto
860 m
Mall
Zubiarte Shopping Centre
790 m
Square
Plaza Berria
1.6
km
Gran Via Don Diego Lopez de Haro
Palacio de la Diputacion
850 m
Puente Pedro Arrupe
910 m
Square
Plaza de Jado
910 m
Nearby
Museum
Guggenheim Museum Bilbao
330 m
Museum
Museum of Fine Arts of Bilbao
510 m
Bridge
Puente de La Salve
350 m
Euskadi Plaza
Iberdrola Tower
470 m
Art object
Puppy
200 m
Ingelesen Landako Kaia
Maman
380 m
Gran Via de Don Diego Lopez de Haro
560 m
Plaza Federico Moyua 5 Visitas al Palacio previa cita al teléfono anterior de 9 a 10 de lunes a viernes
Chavarri Palace
570 m
Restaurants
Porrue
120 m
Alameda Rekalde 4 at 250m. from the Guggenheim
Bistro Guggenheim Bilbao
330 m
Avda. Abandoibarra
El Mirador The Lookout Terrace
0 m
Alameda Mazarredo 61.
Beltz - Gran Hotel Domine
10 m
Alameda Mazarredo 61 Gran Hotel Domine
Copp Bilbao
280 m
Barraincua 6
Arabe del Norte
130 m
Alameda Rekalde 5
Amorino
80 m
Calle Iparraguirre
Tanger Berria
130 m
Alameda Recalde
Nerua Guggenheim Bilbao
330 m
Avenida Abandoibarra 2
La Baka Baska
120 m
Alameda mazarredo 69 10 Metro Del Parking Plaza Euskadi
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Clean
Friendly staff
Overpriced dining
Disappointing meal
8.8/10
Great
Rooms
8.7
Location
9.9
Service
8.8
Dining
8.0
Guest reviews
8.8/10
based on 9 reviews
9.3
9.3/10 based on 2743 reviews
John
United Kingdom,
March
2024
7.8/10
I had a pleasant stay at the hotel, with spacious and very clean rooms. The staff was mostly helpful and pleasant, although I had a slightly rude encounter with one of the cleaners. The fantastic location near the Guggenheim museum and accommodating service made up for any minor issues. The dining experience had its highlights but also room for improvement.
Rooms
8.0
My Standard Double room was spacious, very clean, and well-equipped with comfortable beds, blackout curtains, and a mini bar chiller.
Service
7.0
The staff were generally pleasant and helpful, except for one incident with a cleaner who was not as nice. However, the hotel staff organized a seminar efficiently.
Location
9.0
The location was fantastic, right across from the Guggenheim museum, with easy access to other attractions and dining options. A perfect choice for art lovers.
Dining
7.0
The dining experience offered a stunning view from the top floor, but the overall quality and variety were not as good as expected.
Facilities
8.0
The hotel offers a range of facilities like room service, car hire, and shuttle service, enhancing the stay experience.
Raymond
United Kingdom,
February
2024
9.0/10
I had a fantastic stay at the hotel due to its ideal location right across from the Guggenheim museum and near the old town and shopping district. The room was incredibly comfortable and spacious, although the view faced just a building rather than the city. The service was exceptional, with friendly and helpful staff who went above and beyond to ensure our comfort. The dining experience was enjoyable, especially with the excellent à la carte and buffet options. The hotel's facilities were top-notch, including a great gym and exceptional breakfast area with a wonderful location.
Rooms
9.0
The room was enormous, hi-tech, with a huge TV, balcony, terrific bed, wet room bath, and walk-in shower - simply beautiful.
Service
9.0
The staff were amazing, providing us with loads of information on the area, checking in on us regularly, and even offering umbrellas on rainy days. They were incredibly attentive and made sure we were happy throughout our stay.
Location
10.0
The hotel's location was perfect, right across from the Guggenheim museum, within walking distance of local restaurants and the Museum of Fine Arts.
Dining
8.0
The dining experience was really enjoyable, with both à la carte and buffet options. Thanks to Diego, the bellman, for excellent restaurant recommendations.
Facilities
9.0
The hotel offers outstanding facilities, including a great gym and a breakfast area with a fantastic view.
Tim
United Kingdom,
February
2024
9.0/10
I couldn't have asked for a better stay! The hotel is perfectly located, just across from the Guggenheim Museum, in a lovely area of the city. The rooms were absolutely gorgeous, spacious, and had a balcony where I could enjoy the view. The staff was not only courteous and capable but also very attentive and friendly. The dining experience offered stunning views of the museum, though a bit overpriced. Overall, a fabulous experience.
Rooms
9.0
The rooms were plush and amazingly comfortable, with all the necessary amenities like blackout curtains, kettle, and a mini bar chiller. The beds were so cozy; I had a great night's sleep!
Service
9.0
The staff were friendly, attentive, and English-speaking, making everything from room service to arranging tours a breeze. Their location just across from the Guggenheim Museum was super convenient!
Location
10.0
The hotel's location couldn't be beat, right in front of the iconic Guggenheim Museum. It was the best place to be if you're planning to visit the museum or explore the city. A straight 10 for this prime spot!
Dining
8.0
The dining experience was exceptional with fantastic views of the Guggenheim. While the food options were very good, I found it a bit overpriced. Still, the French pastries were a delight!
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable stay. From housekeeping to valet parking, they had it all covered!
Mike
United States,
January
2024
8.8/10
Upon arrival, I was pleasantly surprised by the hotel's superb location, right next to the stunning Guggenheim Museum and close to everything. The rooms, even though they offered a street view, were incredibly comfortable despite being a bit dark. The service was top-notch with friendly staff ready to assist with any needs, making our stay truly welcoming and pleasant. The dining experience was exceptional with a wide variety of delicious options. Overall, a great stay with excellent value for money.
Rooms
8.0
Despite the room being a bit dark and overlooking the street, it was surprisingly comfortable and cozy.
Service
9.0
The staff went above and beyond to ensure our comfort and were incredibly helpful throughout our stay.
Location
10.0
The location couldn't have been better, right next to the iconic Guggenheim Museum and close to all the major landmarks.
Dining
9.0
The dining experience was outstanding, offering a superb selection of Mediterranean dishes that satisfied our cravings.
Facilities
8.0
The hotel had all the necessary facilities to make our stay enjoyable and convenient.
Ronnie
United Kingdom,
December
2023
8.8/10
Staying in a Standard Double room facing the quirky atrium with no trees but an interesting fossilized feature was extremely satisfying. The room was very spacious, featured a large and comfortable bed, a wet room with a freestanding bath, and a separate shower. The service, especially from the helpful staff member, went beyond expectations. The location, with its rooftop for breakfast and views overlooking the Guggenheim, was ideal. Dining with a view of the museum and delicious food was a highlight of the stay.
Rooms
9.0
The Standard Double room facing the atrium was spacious and comfortable.
Service
9.0
The staff, particularly one helpful member, provided exceptional service.
Location
10.0
The hotel's location, right opposite the Guggenheim museum, was perfect for exploring the lively city center and enjoying stunning rooftop views.
Dining
8.0
Dining with a magnificent view of the museum, riverfront, and bridge was a delightful experience.
Facilities
8.0
The facilities, including the terrace dining with Guggenheim views, were enjoyable.
Kevin
United States,
July
2023
8.4/10
I had a wonderful stay at the hotel. The rooms were spotless and had a very comfortable bed with a view overlooking the Guggenheim Museum during the day. Parking was available and easy with valet service. The staff were very accommodating and friendly. The location was as good as it gets, right opposite the Guggenheim with lovely views. The dining experience was pretty disappointing, but the facilities were top-notch.
Rooms
9.0
The rooms were spotless and the bed was very comfortable with a view of the Guggenheim Museum.
Service
9.0
The staff at the hotel bar were very friendly, extremely helpful, and efficient.
Location
10.0
The location was as good as it gets: right opposite the Guggenheim with lovely views on the museum, the river, and the surrounding mountains.
Dining
5.0
The dining experience was pretty disappointing; the meal was overpriced and not satisfying.
Facilities
9.0
The facilities were superb from the top deck area with a fantastic view of the Guggenheim Museum.
Clean
Overpriced dining
George
United Kingdom,
July
2023
9.2/10
I couldn't have asked for a better stay in Bilbao! The hotel's prime location across from the Guggenheim was a dream come true. The rooms were impeccably clean and beautifully furnished, and the Nespresso machine in the room was a delightful touch. The service was exceptional, making our arrival smooth and effortless. The dining experience on the rooftop terrace was simply magical. However, the inner facing rooms might lack the view of the iconic museum.
Rooms
9.0
The rooms were spacious, spotlessly clean, and beautifully furnished. The Nespresso machine and assorted teas provided a touch of luxury. However, the inner-facing rooms might not offer a view.
Service
9.0
The staff was exceptionally friendly and helpful, making our stay stress-free. Their assistance with car parking was a nice added touch.
Location
10.0
The hotel's location right in front of the Guggenheim museum was unbeatable. Being within walking distance of local attractions and restaurants was a huge plus.
Dining
9.0
Dining on the rooftop terrace overlooking the museum was a highlight. The variety of choices and the stunning view made our dining experience fantastic.
Facilities
9.0
The hotel's facilities were top-notch, offering everything we needed for a comfortable and enjoyable stay.
Greg
United States,
June
2023
9.2/10
My stay at the hotel was truly exceptional. The location was amazing, offering a birds-eye view of the Guggenheim Museum right across the street. The rooms were modern and luxurious, with a fantastic soaking tub and shower, though they overlooked the lobby atrium which was a unique touch. The service was top-notch, with staff going above and beyond to make my stay comfortable and enjoyable. The dining experience was outstanding, enjoyed from a beautiful terrace with a view of the museum, riverfront, and bridge, though I was a bit upset with a limited breakfast selection. Overall, a great value for a memorable stay.
Rooms
9.0
The rooms were modern and luxurious, with a fantastic soaking tub and shower, overlooking the lobby atrium which was an interesting feature.
Service
9.0
The staff was exceptional, offering helpful advice and making arrival and parking a breeze. They were always friendly, efficient, and ready to assist.
Location
10.0
The location couldn't have been better, directly across from the Guggenheim Museum and ideal for exploring Bilbao City Race. The Guest Relations Manager, Itsaso, was particularly helpful.
Dining
9.0
The dining experience was outstanding, enjoyed from a beautiful terrace with a magnificent view of the museum, riverfront, and bridge. The grilled salmon was delightful.
Facilities
9.0
The hotel offers excellent facilities, contributing to a luxurious and comfortable stay.
Francis
United Kingdom,
June
2023
9.0/10
The hotel is perfectly situated opposite the Guggenheim museum, at the center of the City of Bilbao. The rooms were clean, functional, and well appointed, but not entirely in line with the hotel's overall atmosphere. Service was exceptional with pleasant and helpful staff. The dining experience offered top quality dishes with a view of the Guggenheim, while the facilities were great.
Rooms
8.0
My room was clean, functional, and well appointed. It was made up every morning.
Service
9.0
The staff at the hotel were very nice, helpful, and extremely responsive. They made my stay very pleasant.
Location
10.0
The location of the hotel is perfect, just across the road from the Guggenheim museum and at the center of Bilbao.
Dining
9.0
The dining experience was top quality with a view of the Guggenheim. The food was excellent.
Facilities
9.0
The hotel facilities were impressive and well-maintained, providing a great overall experience.
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